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Staff

John Viola

OPERATIONS MANAGER John graduated from Algonquin Regional High School in Northboro, MA before graduating from the University of Massachuetts/Fitchbrug State. He has worked at Viola's Fitchburg Tire since 1985. It was a rebuilding situation from the start, but John's tremendous work ethic and managerial skills immediately had a positive impact on the business. When he first came into the business he wasn't satisfied with several aspects of the business. He decided to start from scratch and only offer services he felt confident were being executed to perfection. As things improved, and as training and certifications were updated, services were added. Today Viola's Fitchburg Tire is a full-service tire and automobile repair facility with John keeping a close eye on the quality of work performed. Within our organization it is well known that John will not accept anything other than a technician's best work and he is never afraid to voice his opinion. Outside of work John enjoys spending time with his wife and two kids. John is also an avid sports fan. "Sports Lunatic" is more appropriate. His favorite team is the Providence College Friars men's basketball team. Dislikes>Tom Brady, The New England Patriots,Boston Celtics, Brad Stevens, Boston Red Sox

Michael Viola

SALES MANAGER Mike graduated from St. John's High in Shrewsbury and the University of Massachusetts Amherst before entering his family's business. He never would have imagined that he would end up being so directly involved with the shops performance. Mike found it necessary to learn the business from the bottom up. After listening for years to his father preach about the importance of understanding the technical side of the business, Mike got involved. The knowledge he has acquired of the years allows him to oversee a service department that excels at satisfying a customer's needs. Over the years, Mike's obligations to the business have expanded to sales, marketing and just about anything else that keeps things going smoothly. For this reason Mike has been labeled as the company's "Problem Solver."

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